At Gloss Magic Detail LLC, we prioritize the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, protect, and disclose information provided to us by customers and users of our services.
1. Information We Collect
We collect and use the following types of information:
- Personal Information: When you book our services or contact us, we may ask for your name, contact details (email address, phone number), vehicle information, and payment information.
- Service Information: Details regarding your vehicle’s condition, service history, and any specific service requests.
- Usage Information: We may collect information about how you interact with our website, including IP address, browser type, pages visited, and other browsing data through cookies and similar technologies.
2. How We Use Your Information
The information we collect is used to:
- Provide Services: Schedule and manage appointments, perform requested services, and communicate with you regarding your service needs.
- Improve Customer Experience: Analyze client preferences and feedback to enhance our services, website, and overall customer experience.
- Marketing and Promotions: With your consent, we may send you information about our services, promotions, and updates. You can opt-out of marketing communications at any time.
- Legal and Administrative: Comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing of Information
Gloss Magic Detail LLC respects your privacy and does not sell, rent, or share personal information with third parties, except:
- Service Providers: We may share your information with third-party providers who assist us in delivering our services, such as payment processors, scheduling software, and customer service tools.
- Legal Requirements: If required by law or in response to a legal process, we may disclose personal information to comply with legal obligations, protect our rights, or address fraud or security concerns.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no transmission of data over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your online experience. Cookies are small files stored on your device that help us analyze site traffic and understand user preferences. You can control your cookie settings through your browser, although disabling cookies may affect website functionality.
6. Your Rights
Depending on your location, you may have the right to:
- Access and Review: Request access to the personal information we hold about you.
- Update or Correct: Update your personal information to ensure accuracy.
- Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in any email we send you or by contacting us directly.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely dispose of your data.
8. Changes to This Privacy Policy
Gloss Magic Detail LLC reserves the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated revision date. Your continued use of our services after such changes indicates acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Email: [email protected]
Location: Atlanta, GA
Thank you for trusting Gloss Magic Detail LLC with your vehicle and your information. We value your privacy and strive to protect it.